BolderThinking

Provides cloud based telephony tools for business and contact centers to increase sales and productivity, while decreasing costs.

Features

• Record phone calls:
  • Allows a company to record and manage phone calls.
• Custormer Relationship Management:
  • Allows a company to add notes to phone calls and keep user information for future use.
• Dashboard Analytics:
  • Allows senior level management to easily see an overview of the call center.
• Data tagging:
  • Users are able to tag recordings for different categories.
• Historical Information:
  • Calls are stored and available for record keeping.

Screenshots