Provides cloud based telephony tools for business and contact centers to increase sales and productivity, while decreasing costs.
Record phone calls:
- Allows a company to record and manage phone calls.
Custormer Relationship Management:
- Allows a company to add notes to phone calls and keep user information for future use.
- Allows senior level management to easily see an overview of the call center.
- Users are able to tag recordings for different categories.
- Calls are stored and available for record keeping.