BolderThinking

Provides cloud based telephony tools for business and contact centers to increase sales and productivity, while decreasing costs.

Features

• Record phone calls:

  • Allows a company to record and manage phone calls.

• Custormer Relationship Management:

  • Allows a company to add notes to phone calls and keep user information for future use.

• Dashboard Analytics:

  • Allows senior level management to easily see an overview of the call center.

• Data tagging:

  • Users are able to tag recordings for different categories.

• Historical Information:

  • Calls are stored and available for record keeping.

Screenshots